What information do I need to provide to 9-1-1?

- We will always ask for your address and phone number and confirm it twice. We will also get the calling party's name and what party they are (1st, 2nd, 3rd).
- If it's a fire related call, we ask where the fire is, the status of the occupants and have them leave the structure.
- If it's an EMS call, in case entry we will ask the age, conscious and breathing status. Then, depending on the nature of call, we will ask anywhere from 3-10 more questions relating specifically to the medical emergency they are having. We will also provide them Pre-Arrival Instructions(if deemed appropriate) and we always provide them Post Dispatch Instructions.

Show All Answers

1. How can I qualify for a free smoke detector?
2. Is open burning permitted in city limits?
3. When I call for an ambulance, why would a fire truck show up?
4. How do I get a copy of a fire report?
5. What fire codes are used in the city?
6. How do I anonymously report a tip or file fire/life safety complaint?
7. Why do so many fire trucks show up?
8. What information do I need to provide to 9-1-1?
9. How do I get a car seat installed?
10. How do I request a station tour?
11. How do I become a member of the Hagerstown Fire Department?