FAQs • Hagerstown, MD • CivicEngage

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How do I get answers to questions regarding my light or water / sewer bill?: Questions can be answered in person at City Hall (1 East Franklin Street), by phone at (301) 790-4160, or by email at customerservice@hagerstownmd.org.

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1. How to use Invoice Cloud: Frequently asked questions about Invoice Cloud

2. What bills can I pay online?: You can pay your electric and water / sewer bill online at link below.
Online Bill Payment

3. How can I pay my taxes?: You may visit City Hall at 1 East Franklin Street to pay them in person, make a payment by phone by calling (301)739-8577, Ext 702, or pay by U.S. mail at the address on your bill. Please note that if you pay by phone, a $7 processing fee will be included.
You may pay/inquire about your tax bill online.

4. How do I get answers to questions regarding my light or water / sewer bill?: Questions can be answered in person at City Hall (1 East Franklin Street), by phone at (301) 790-4160, or by email at customerservice@hagerstownmd.org.