Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Utilities - Water Division
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Depending on your particular situation, your responsibility can vary. However, in general the following would apply: City jurisdiction stops at your water meter, the city reads and maintains the meter. In case of emergencies or for extended non-payment, the city will come out and turn on and off water service.Utilities - Water Division
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Utilities - Water Division
First, check all your faucets and plumbing within your home to make sure there is not a problem. You can call the city during regular work hours at (301) 739-8577 extension 690 from 7:00 a.m. to 4:00 p.m weekdays. For after hours emergencies, call (301)-790-3207.
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Run your cold water for 10 to 15 minutes to flush your internal plumbing. If the water does not clear after 15 minutes, call the Water Division at 301.739.8577 ext. 690.Utilities - Water Division
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Fill a clear glass with water and if the cloudiness clears, there is air in the water associated with the cold water temperatures and the water being pumped through the water distribution system. If the water does not clear after 15 to 20 seconds, flush your cold water for 10 to 15 minutes and if the water is still cloudy, call the Water Division at 301.739.8577 ext. 690.Utilities - Water Division
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If you think you may have a leaking toilet, place several drops of food coloring in the tank of your toilet and if the color appears in the bowl of the toilet, your toilet is leaking. Toilet leaks are the top culprit of high water bills. A typical toilet leak will use 12,600 gallons of water in a 90 day billing cycle.Utilities - Water Division
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Follow the link.Utilities - Water Division