FAQs • Hagerstown, MD • CivicEngage

I have a drainage problem at my property – can the City help to solve it?: If the problem is related to part of the City’s public storm drainage network, or to a public road or alley right-of-way, the Engineering Department may be able to help resolve the problem. If the problem is on private property and not related to a public system, the Engineering Department may be able to give guidance on how to resolve the problem, but it will be up to the private property owner to make it happen. In either case, you may call the office of the City Engineer at (301) 739-8577 extension 125 to request a consultation.

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Engineering

1. How can I obtain a reserved handicap parking space on my street?: You must first obtain and submit an application for a reserved handicap space to the Maryland Motor Vehicle Administration. MVA will contact your doctor to verify your medical condition, and will then complete an investigation to determine whether or not a reserved space is warranted. If MVA feels that your request has merit, they will notify you, the State Highway Administration, and the City that they have approved the request; the City will then install the required handicap parking sign. To begin the process, please call the MVA office in Glen Burnie, MD at (410) 768-7646, or refer to the links on the City's Handicap Parking page: Handicap Parking Space Requests

2. I have a drainage problem at my property – can the City help to solve it?: If the problem is related to part of the City’s public storm drainage network, or to a public road or alley right-of-way, the Engineering Department may be able to help resolve the problem. If the problem is on private property and not related to a public system, the Engineering Department may be able to give guidance on how to resolve the problem, but it will be up to the private property owner to make it happen. In either case, you may call the office of the City Engineer at (301) 739-8577 extension 125 to request a consultation.

3. There is an unused alley right-of-way next to my property, and I would like to claim it as part of my land – what is the process for getting the City to convey this right-of-way to me?: If you would like to permanently add part of the right-of-way to your property, you can request that the City prepare a “quit claim” deed that gives up any interest/rights that the City has to the land. If you would just like to use part of the right-of-way for your own purposes without officially making a claim on the land, you can request a “license agreement” from the City. In either case, call the office of the City Engineer at (301) 739-8577 ext. 125 to discuss your request with staff. You can also refer to the City's Quit Claim Policy for more information.

4. How do I request the installation of speed bumps, traffic signs, or traffic calming devices?: Please contact the office of the City Engineer at (301) 739-8577 ext. 125 to discuss your request. Depending upon the specific nature of the request, it may then be directed to the City's Board of Traffic and Parking for review.