Hagerstown Coronavirus (COVID-19)

Coronavirus - Hagerstown Updates & Information
Washington County Homeless Guide

COVID-19: Business Resources

Support Local Restaurants

Maryland Department of Health

Centers for Disease Control and Prevention

Joint Information Center (JIC)

Meritus Health

While the pandemic continues, please consider doing your business with the City online, through email, through the mail, or over the phone.

In addition to our ultra-convenient Online Services portal that enables you to pay bills and check the status of permits and jobs, many forms and applications for Utility Billing and Planning & Code are available on our website too.

City Hall’s regular business hours have not changed; but as the Centers for Disease Control and Prevention (CDC) has indicated, limiting contact with as many people as possible in as many public places as possible is highly recommended as a way to mitigate the spread of COVID-19.

The City encourages you to exercise every possible precaution in an effort to ensure that you and our employees remain healthy.

Customer Services & Billing

Electric Residential Service
For City of Hagerstown customers requiring assistance with electric service applications and transfers, applications are available both on our website and in packets staff have created and placed by the front door of City Hall.

If you are behind on your utility bill, we encourage you to be proactive and set up a payment plan now. Please exercise fiscal responsibility as the grace period is only temporary. Thank you in advance for your cooperation.

Procedure for applying for Service (pdf)
Electric Residential Service Application (pdf)


The City of Hagerstown’s Department of Community and Economic Development has created a webpage with information and resources to help assist businesses during the Coronavirus (COVID-19) pandemic.

Click here