The Hagerstown Light Department puts forth considerable effort in ensuring that the streets and public rights-of-way in Hagerstown are well illuminated. Throughout the year, new lighting is installed or existing lighting is upgraded in various areas and neighborhoods in response to request made by the Police Department, neighborhood watch groups and individual citizens.
How do I report a street light that is not functioning properly?
You can call us at 301-790-2600 from 6am to 10pm, Monday through Friday excluding holidays. Please provide us with a pole number, light number, or other helpful location information so we may find the light swiftly and have it repaired. The number will either be on a round metal tag on wooden poles or black/yellow decal numbers on metal poles.
The streetlight comes on for a while, then goes out, and then comes back on again.
When a light is beginning to degrade, it will begin to “cycle” on and off. The bulb heats up and then goes out, cools off and then comes on again, until it heats up once more. When reporting a street lighting problem such as this, please be sure to let us know that this is what is occurring. Otherwise, when the service lineworker checks the problem during daylight hours, the light will be cool, thus functional, making it more difficult to analyze the problem.
I want a streetlight installed, how to I do that?
Call HLD at 301-790-2600 and give detailed information about where you would like the light installed. HLD will send an employee out to observe the location and determine if we can install a light at your requested location. We will then present an agreement to both you and your surrounding neighbors to determine if extra light is acceptable to the majority.
HAVE A QUESTION OR CONCERN? CALL HLD! 301-790-2600.
