Click to Home

Go To Search
Connect with us:

Administration

Show All Answers

1. How do I file to run for Mayor or Councilmember?
2. Which councilmember is assigned to my ward?
3. When can I attend and/or speak at a Mayor and council meeting?

City Administrator

Show All Answers

1. When can I attend and/or speak at a Mayor and Council meeting?
2. How can I tour City Hall?
3. How do I resolve an issue with a department?

City Clerk

Show All Answers

1. Is there a Noise Ordinance in Hagerstown?
2. Where do I apply for a marriage license?
3. How do I file to run for Mayor or councilmember?

Code Administration - Licensing

Show All Answers

1. Do I need a license to rent my apartment?
2. What are the snow removal guidelines?

Code Administration - Permits

Show All Answers

1. What do I need a permit for?
2. Where do you make permit applications?
3. How long does it take to get a permit?
4. Why are architectural/designed professional plans required for commercial projects?
5. Are there local amendments in the City of Hagerstown?
6. Who do I call to set-up an inspection of my property?
7. What is the ground snow load for the City of Hagerstown?
8. What is the frost line for the City of Hagerstown?
9. Is there a size limit for signs?
10. Is there a limit to the number of ground/directional signs on a property?
11. Are designed professional plans needed for electrical/plumbing/mechanical installations?
12. Does the City of Hagerstown require Manual-J or Manual-D plans?
13. As a homeowner, can I apply for my own electrical/plumbing/mechanical permits?

Commmunity Development

Show All Answers

1. Are there income guidelines for buying a city Homeownership house or to be eligible for a Home Rehab loan?
2. How long does the process of buying a home or securing a loan take?

Communications

Show All Answers

1. How do I request documents or public records?
2. How do I get updates and releases from the city media center?

Community & Economic Development

Show All Answers

1. I own property in the City of Hagerstown and would like to do some renovations. Does the city offer any incentives for commercial property renovation?
2. Does the city have any specific programs for woman and minority-owned businesses?

Community Affairs

Show All Answers

1. How do I hold an event in the city?

Engineering

Show All Answers

1. How can I obtain a reserved handicap parking space on my street?
2. I have a drainage problem at my property – can the City help to solve it?
3. There is an unused alley right-of-way next to my property, and I would like to claim it as part of my land – what is the process for getting the City to convey this right-of-way to me?
4. How do I request the installation of speed bumps, traffic signs, or traffic calming devices?

Fire

Show All Answers

1. How can I qualify for a free smoke detector?
2. Is open burning permitted in city limits?
3. What fire codes are used in the city?

Human Resources

Show All Answers

1. How do I apply for a job with the City of Hagerstown?
2. What happens after I submit my application?
3. How long is my resume / application active? Can I apply to more than one job?

Main

Show All Answers

1. How do I contact a city/county department?
2. Where can I find the answers to my frequently asked questions?

Parks & Recreation

Show All Answers

1. How can I reserve a pavilion or playing field at one of the parks?
2. How can I tell whether or not a particular park pavilion has electric service, a BBQ grill, nearby restrooms, or nearby parking?
3. How much does it cost to get married in the park?
4. Are dogs allowed in the parks?

Planning

Show All Answers

1. How do I apply for a zoning certificate?
2. Do I need a permit to replace all or a portion of my fence?
3. My property is located in a historic district and I want to make exterior improvements. Do I need approval from the Historic District Commission?

Police

Show All Answers

1. How do I get a copy of a police report?
2. How do I join the Hagerstown Police Department?
3. How can I get fingerprinted?
4. How do I get my property returned?

Public Works

Show All Answers

1. How can I dispose of large, unwanted items that regular trash does not take?
2. How can I get a street tree trimmed?
3. My trash was not picked up today. Who should I call?

Public Works - Parking Division

Show All Answers

1. How do I pay for a parking ticket?
2. How do I purchase a monthly parking pass?
3. What do I do if there is a boot on my car?
4. What do I do when I get a notice from the Maryland Motor Vehicle Administaration (MVA) that my registration has been flagged?

Public Works - Street Division

Show All Answers

1. Are the streets being swept today because of inclement weather?
2. I am going on vacation but have to leave my car parked in the street. What if my street is being swept during this time?
3. How can I schedule a bulk trash pick up?

Public Works - Traffic Division

Show All Answers

1. How can I apply for a reserved handicap parking space?
2. Who do I contact when I think a traffic signal is not operating properly?
3. Who do I contact when I want to report a malfunctioning traffic signal that is not within city limits?

Tax

Show All Answers

1. place holder

Technology & Support Services

Show All Answers

1. What bills can I pay online?
2. How can I pay my taxes?
3. How do I get answers to questions regarding my light or water / sewer bill?

Trash & Recycling - Recycling

Show All Answers

1. Can I use other containers for recycling instead of the totes?
2. Should I set out recycling on the same night as my trash?
3. What if my recycling cart is damaged, or I no longer want it?
4. Can I put out cardboard boxes that I used for moving?

Trash & Recycling - Residential Trash

Show All Answers

1. When should I set out trash/recycling/yard waste for collection?
2. Can I use plastic bags for trash?
3. Is there a maximum amount of trash that can be set out?
4. How should I dispose of prescription drugs or medications?

Trash & Recycling - Yard Waste

Show All Answers

1. Can I put out loose branches?
2. Can I set-out yard waste in plastic bags?
3. Can I set-out yard waste in containers other than paper yard waste bags?
4. During which months may I set out yard waste?

Utilities - Electric Division

Show All Answers

1. What should I do If my power goes out?
2. How do I go about getting electric service started?
3. Do you trim trees from around the service wires leading into my home?
4. How do I report a street light that is not working properly?
5. How do I get an HLD Electric Service Manual?
6. How do I get an HLD Street Lighting Manual?

Utilities - Wastewater Division

Show All Answers

1. What should I do if the sewer backs up into my house or business?
2. What is a cleanout and where is it located?
3. What should I do if my grinder pump has an alarm?
4. What are smoke tests?
5. What is the purpose of smoke testing?
6. Is the smoke hazardous?
7. Will smoke enter my house?
8. What are methods are used to locate system defects?
9. Will anyone contact me with test results?
10. What is a Cured-In-Place Pipeline Rehabilitation Project?

Utilities - Water Division

Show All Answers

1. What parts of my water service are my responsibility?
2. What should I do if I lose water pressure?
3. My water is discolored or dirty – what should I do?
4. My water has a milky or cloudy appearance – what should I do?
5. How can I test for a leaking toilet?
6. How can I conserve water?